Privacy
POLICY

1. Introduction

Welcome to Simulynx ("we," "our," or "us"). This Privacy Policy explains how Simulynx collects, uses, discloses, and safeguards your information when you use our engineering simulation software platform located at moduledogpro.com (the "Service").

We are committed to protecting your privacy and maintaining the confidentiality of your personal information. This policy describes our practices regarding data collection and use, particularly as they relate to simulation prompts, generated code, and AI-powered engineering tools.

2. Information We Collect

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain the Service, including generating simulations and code
• Process subscriptions and payments via Stripe
• Analyze usage to improve AI models and simulation accuracy
• Communicate updates, support responses, and service notifications
• Ensure security, detect abuse, and comply with legal obligations
• Develop aggregated insights for product enhancements (no personal identification)

4. How We Share Your Information

We do not sell your personal information. We may share it with:

• Service providers (e.g., Stripe for payments, cloud hosts for storage) under strict confidentiality
• Affiliates within Simulynx for operational purposes
• Law enforcement or regulators if required by law
• In the event of a merger, acquisition, or asset sale (with notice where required)

Simulation inputs and outputs are processed in secure environments; we anonymize data for AI training.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including encryption for sensitive data, access controls, and regular security audits. However, no system is completely secure, and we cannot guarantee absolute protection.

6. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information. To exercise these:

• Update your account details via the dashboard
• Request data exports or deletions at support@simulynx.io
• Opt out of non-essential emails through account settings
• Disable cookies via browser settings (may limit functionality)

We respond to verified requests within 30 days. Simulation data is retained as needed for service provision and legal compliance.

7. Cookies and Tracking

We use cookies for authentication, analytics (via Google Analytics), and functionality. You can manage preferences through your browser. Third-party tools may set cookies; review their policies for details.

8. International Data Transfers

Data is stored in the United States using compliant providers (e.g., Supabase, AWS). For international users, transfers comply with adequacy decisions or standard contractual clauses.

9. Retention of Information

We retain personal information as long as your account is active or as needed for legal/tax purposes. Inactive accounts are deleted after 2 years. Simulation data is kept for the subscription term plus 30 days post-cancellation.

10. Third-Party Links

The Service may link to external sites (e.g., Stripe). We are not responsible for their privacy practices; review their policies.

11. Children's Privacy

Our Service is designed for use by adults (engineers, researchers, and organizations) and is not intended for children under 13. We do not knowingly collect personal information from children under 13.

If you believe we have inadvertently collected information from a child under 13, please contact us immediately at support@simulynx.io, and we will take steps to delete such information.

12. International Users

Our Service is operated from the United States. If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.

By using our Service, you consent to the transfer of your information to the United States. We implement appropriate safeguards to protect your information in accordance with this Privacy Policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated Privacy Policy on our website
• Updating the "Last Updated" date at the top of this policy
• Sending you an email notification for significant changes

Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We are committed to addressing your privacy concerns and will respond to your inquiries within 30 days.